Cooper's Hawk Winery & Restaurant - Wheeling

Thank you Tim. Another awesome experience! We stop here in your Wheeling Illinois location tonight for the monthly wine paring meal. There is one thing...

I met Raquel she was an excellent server.Lovely server she was great. Can't wait to try my brisket special. The brisket flat bread was excellent. I'm so...

I have been here several times, ordered several different things, and I am still not feeling it. I am not a big wine drinker admittedly, but they have other...

Came here for an 11am reservation (right when they opened) on a Sunday, and had a charming and energetic gentleman of a server. I will need to give him a shout-out here when I remember his name! You always have to order the Drunken Shrimp. Ordered my usual at any Cooper's Hawk: half soup (Lobster Bisque) and half salad (Wedge). Also ordered a flatbread/pita bread and dip appetizer that I cannot recall the name of. This location seems smaller than some but definitely more lively considering it is adjacent to a hotel. It was definitely busy once we left around 1:30pm.

I've never had a bad experience at Cooper's Hawk. The staff is always helpful and friendly, and the food is delicious. On my most recent visit I ordered my...

We had the friendliest and kindest people take care of us from the time we entered to the time we left. We cannot wait to go back! Incredible wine selection and wonderful food! We celebrated a special occasion and the staff all genuinely cared about the celebration! Special place!

My wife and I stopped in for an appetizer and a drink mid afternoon. We are wine club members and often go to New Lenox location which we never Have any...

Was on the patio for lunch and had a great time! Service was helpful and friendly, drinks were regularly refilled without needing to ask (thank you!!!) and the food was outstanding as usual! Customer note: try to get a patio table your next time there, it was a very welcome change from being inside the last 8-ish months everywhere you go, and a perfect day to get a little sun while having lunch with friends!

This used to be one of our group's favorite places! Unfortunately, most of us have now grown to really despise this location. Even before the pandemic, the management, and a few specific employees and wine-tenders, had become growingly discourteous, disrespectful and condescending. It may be because this location has become very busy over the last few years, and they have to deal with a lot of people, and a lot of situations on a regular basis. But that is part of being in the hospitality industry, and is absolutely NO excuse for the way they inappropriately treat their customers. I owned 3 restaurants for 8 years, and if you no longer want to do it, then close your doors. Now that the pandemic is winding down, and the state mask mandate has been lifted, and every other restaurant is opening back up like normal, Coopers Hawk remains STUCK in "Pandemic Mode 2020". Not only do they now require reservations for the tasting room, and somehow manage to screw those up on a regular basis, but you only have 45 minutes to finish and GET OUT. And they make SURE you know that by RUSHING you through the wines as quickly as humanly possible. Our most recent visit was easily the worst experience we have ever had there. And was anything but enjoyable. We would have ALL rather stayed HOME instead of being subjected to the kind of treatment that we received. And to top off the already miserable experience, the manager even came over to scornfully inform us that we were "not allowed to STAND 2x2" and were "required to maintain a single line against the bar". It was truly unbelievable. It saddens me to have to finally acknowledge the undeniable fact that it is well beyond time to part ways with this now horrific and honestly dreadful location, as it has become the embodiment of how NOT to run a restaurant. What a WASTE of what used to be such a great place and friendly staff. 😔

The service with Melanie was exceptional! She made the dining experience very enjoyable, was friendly and made great suggestions. The food was fresh and...