Hannah's Bretzel (Michigan Ave.)

Google should tell you it is located underground in the Shops at Illinois Center. Food was great and filling. I can’t eat a whole sandwich by myself and they offer a smaller size called the Wecken. Some sandwiches are not available until 1 pm so my son was not able to get what he wanted. Overall, I would come again. Line was long but moved quickly.

The portion sizes here are criminal. I paid over $12 for a soup + sandwich lunch combo and the sandwich bread was the size of a dinner roll. To add insult...

What can I say about Hannah's? I am pretty much obsessed with this place. I mean, sandwiches made with fresh pretzel bread? YES! And I am not talking your...

Place is really cool and service was fast. We were really excited to try this but I didn’t feel like I got the best bang for my buck. The sandwich was good but it wasn’t very filling and it felt like it was missing some fillings in it especially for the price. Also it was very difficult to actually find this place!

Food and service are always terrific! I arrived today at the height of lunch hour rush and stood in a long line to order. I had a meeting in 20 minutes so when I got back to my desk and realized I received the incorrect soup and salad combo I didnt have time to go back. I finally got a break three hours later - just before they were closing. Yvette the GM was so sweet and couldn't apologize enough! She remade my lunch quickly and it was delicious! Yvette worried that mistakes can give the wrong impression, but I'm in marketing and I think that customer service response is a more important assessment tool in determining value and repeat business. Not only is the food healthy and delicious, but Yvette's service and pride in her store's quality and reputation will keep me coming back! Thank you.