when I first came here, the customer service wasn't that good but I overlooked it because I had to get back to work. turkey burger was pretty good
I come back another time, and again bad customer service! on top of that my turkey burger was RAW, very red on the inside!!! so mad I didn't grab a picture but I had to run back up there before my lunch break was over
when I went back the lady acted as if I were lying until I opened the burger for her. she just took it and had them remake it. I honestly should've did a refund because my appetite was so off I couldn't really eat the remade burger
also their hours are WRONG. they locked the door at 3PM, I watched them although it says they are open until 4. I returned at about 3:10 and had to knock on the door for them to remake my food.
I know most business owners hate bad reviews or feel they never do wrong and customers are crazy , but sometimes its within. to be in the heart of downtown, you would think they'd have more pleasant workers
I do food reviews for my blog and Instagram so I eat at A LOT of places and usually try to focus only on the good, but it's been awhile since I got straight up uncooked food. especially for an $11 burger. I had high hopes for this spot to be my new go-to.