Garden Atrium - Pheasant Run
4051 E Main Street, St. Charles, IL, 60174 , North SuburbanReviews
4 months ago
Awesome experience. The hotel was very clean, the breakfast better than expected.
4 months ago
So I dealt with Laurie this morning and McKenna the other day and let me tell you the customer service I received from both have been absolutely amazing! They have made me excited for my upcoming stay. Thank you ladies for your amazing hospitality! Update- I think I have pretty much dealt with almost everyone at the front desk now lol. McKenna, Laurie, Charli, Hanson, Sara (please excuse spelling) they truly make you feel like family here!!! I honestly can't say enough amazing things about this place and the staff here! This will be my new home away from home! (Sorry guys your now earned yourselves a forever guest, your stuck with me lol)
7 months ago
The beds r comfortable and the pool is clean however the hot tub was closed and so was the restaurant. Also this is not the place to stay if u are looking for a relaxing weekend. People were loud all night then at 8am housekeeping banged on our door and then opened it while we were sleeping. Housekeeping was really loud in the hallway all morning. Definitely won’t b staying again!
8 months ago
Incredibly helpful management and staff. Wonderful experience overall.
about 1 year ago
No surprises - good service, clean room, no problems.