Thai Aroma on Broadway

Used to like coming here for the pad thai but the service is the worst. Their site is often down, they really cant take orders via phone (they can't understand you and one cannot understand them). At the restaurant the waiters perform poorly and will often leave you unattended for long periods of time. They have no interest on keeping customers or attracting new customers. The same effort reflects on the quality of the food as its decreasing. Im very disappointed to see this place get worse and worse over the years.

Our party of 5 found the food good to very good, but the service was poor. We had to physically get up and go to the front of the restaurant to get attention once the food was served. Since we were the only ones in the dining room at 7 on Saturday evening, dine-in business is clearly not where they put any energy.

The food is very good, and the location is great for those of us that live nearby. But the staff is a bit cold. They wanted to get rid of us - at 9:30 - so they just took our half full bottle of wine. Not cool.

Just ordered the Chicken and cashew dish, I was very disappointed, when I got home and noticed how small the portion size was. I paid for a dinner. This size was less than a lunch size, big difference since I was there 4 months ago. I called about how small my portion was and the lady said I'm sorry but since the food prices went up we had to cut back. NOT A GOOD ANSWER, and will not go back!

Wonderful little neighborhood spot for lunch, dinner, or late night eats. Extremely fast service. Friendlier than most staff as well. The food is pretty standard in terms of Americanized Thai fare with a couple of quasi-exotic things.