Sky Lounge

The server is very RUDE !! She brought out food out and it was very cold , when asked about items she said she didn’t know then gave a answer in a snooty way. My cousin had to go to the bar to have her drink order corrected. The scene is nice but customer service is very bad. I would NOT recommend this place at all.

Had a reservation for weeks. The day I leave, I find out they cancelled my reservation without any explanation. I do not recommend reservations at this restaurant.

A few friends and I hosted a surprise birthday party at IVY Sky Terrace for one of my best friends. Robert, Omar, and the team were so great to work with. In addition to the beautiful venue, the food was DELICIOUS, drinks were amazing, and the IVY team made sure we were well taken care of. Their thoughtfulness and commitment to ensuring we all had a great time was a major factor in making our event a huge success.

Omar the manger was great his customer service was superior great drinks great time and he’s a greattttt photographer

This was during September 2020. I dont normally write reviews, but this experience stuck with me. I came here with a group of friends, our server was very rude. None of us drink alcohol so we ordered mocktails and appetizers. The server kept "jokingly" threatening to kick us out of our tables if we didn't finish up faster. He complained that we only ordered non-alcoholic beverages. It was obvious he wanted us to leave so other people could take our table. We were very polite and did not say anything back to him, despite multiple jabs he told us throughout the night. At one point, another more polite server took his place. I guess he didnt want to deal with us anymore. The food and drinks themselves were very good. The view and atmosphere was nice. But I expect better service from such a place. Even if it is just common decency.