I used to LOVE this place. Now, I find myself awarding it a second star only because the clam chowder remains as good as I remember (albeit at a price significantly higher than at my last visit in the fall of last year). Sadly, the same cannot be said for the fish tacos. They took about 15 minutes longer than they should have. This was evidenced by the lukewarm temperature of the fish—and the diced tomato, slaw and remoulade sauce—inexcusable.
Although the lights were on and visible surfaces appeared clean enough, the surroundings were bleak and the cupboards were bare. Aside from water in the live tank and a thin layer of ice in the display case, both were completely empty. The urinal in the men’s room was out-of-order…unless it was covered by a black plastic garbage bag taped to the surrounding wall for no good reason.
To my mind, this establishment is in urgent need of an infusion of cash, process controls and enthusiasm. Additionally, I suggest a managing partner with capital resources and a plan for sustainability at the beginning, then growth moving forward. It must be a plan that is shared with a staff whose current, collective demeanor is what likely was seen in the eyes of the crew of the Titanic, late in their maiden voyage.
It is my sincere hope guardian angels present themselves here…before it's too late.