Nabuki

I've been a long-time customer of Nabuki for 7 years (or however long they've been open). Sushi, atmosphere, and dine in service are all excellent. Carry out can definitely use some improvement. I have had issues with my order being incorrect, or needing to wait anywhere from 20-40 minutes beyond the expected pick up time. I understand they are busy, but then the pick up times should be adjusted as such as well.

Absolutely loved the cold soba noodles! And great quality too. The noodles were neither too sticky, nor too chewy; just right!

Good sushi in the burbs is tough to find but this place fits the bill. Fun and vibrant atmosphere.

We've been going to Nabuki for over 5 years now and just can't say enough great things about it. The staff (Halina, Giselle, Olivia,...) is amazing, the sushi is the best I have ever had and the rest of the food is awesome (Juan is the best!). We've literally done lunch and dinner here on the same day on many occasions!

I don't usually write bad reviews, but the manager called us liars and hung up on us. They were over 30 minutes late with a carry-out order that was placed 40 minutes earlier. (Called at 3:47PM and was supposed to be ready at 4:30PM per receipt in picture below--You will also see the call log of when we called them about the order at 4:49PM. It took them another 10 minutes to come out with the order) So, we waited an hour for our carry out order. I understand that restaurants are busy and we are more than understanding of that--just communicate with us. You had our number. However, customer service should NOT be dead. The rest of the staff was apologetic and amazing during the interaction. However, the manager was extremely unprofessional. He is supposed to set an example for the employees. Instead, he showed them it is OK to call people liars and hang-up on them. We are all hard-working people spending our hard-earned money on your food. Where is the respect and decency to other humans/people?