Jameson's Charhouse - Crystal Lake

From a well priced menu to amazing food and even better drinks. The wait staff was extremely helpful to everyone and could explain everything on the menu with a good understanding of it all. I can't remember the servers name we had, but he was phenomenal and would definitely go back again.

Good food as well as selection however I found it over salted- all courses. Had the Parmesan encrusted sea bass, with pea soup and mussels for an appetizer. The fish was moist and well apportioned with a nice light breading but too salty. The soup had no ham in it but was still salty and a little thin but ok, and the mussels were fresh tasting, tender, in a great herb butter broth but again too salty. It’s disappointing as the meal would have been outstanding with 1/4 the salt. And I’m not a no salt guy- !

I’m from out of town so it probably won’t mean much but I was sorely disappointed In this restaurant. I came in for dinner on Mother’s Day on business and tried to order a Caesar salad with chicken. I’m in a strict diet regimen. You would think I was asking for the impossible. Instead of the posted Google Map menu, it was switched out for a higher priced ‘select’ Mother’s Day menu offering ONLY what they think mothers should eat and NOT what YOU want. They refused to prepare the simple Caesar Salad on the published menu. Seriously? How hard can that be? The excuse was that “everything” was prepared in advance and that salads (even though mom wants it) cannot be ordered. How absolutely absurd and ridiculous. I paid my beer tab and left to go next door to the Village Squire where they were happy to make WHATEVER salad I wanted. Very poor customer accommodations at Jamesons. I travel through this part of Illinois each week as a fireman consultant and will probably never patronise this establishment upon my return. Looks nice but not worth the time and bait-and-switch marketing. You need to reconsider your menu flexibility.

Came in for afternoon lunch and were seated immediately as a party of 6. We did see quite a few tables seated after us dine and leave before receiving our food. Either way, the service was good. Soup & salad served with entree & 2 sides. Great steakhouse. Seafood good not great.

WOW. I walk in at 1:00p, after lunch rush/hour. Not many people in, but a few tables in the main dining area, and one booth in the bar area taken, with 2 people at the bar. The manager and hostess greet me…and very friendly, say sit anywhere in bar if I would like. So I sit at the bar. I sit. 5 minutes. The manager is talking to a friend, looking right at me as I sit. The bartender looks at me, talks to the manager and friend. Walks away. 10 minutes. Manager still talking to friend. Hostess comes over to bar to drink some soda. Check her phone. Looks right at me. Walks away. 15 minutes. Not even a hello, what can I get you to drink. Nothing. AWFUL SERVICE. I got up and walked out. Manager just watched. Didn’t even care. I know I’m one person. Maybe a $20 lunch, so maybe they aren’t going to make much money on me. But now rather than making $20/day, a few days a week, they will make $0. Maybe they don’t care. Well, not maybe, they don’t care. HIGHLY RECOMMEND AVOIDING THIS PLACE TO EAT.

We had dinner at the Crystal lake location today even though they were extremely busy everything was fabulous!!! From the moment we walked in we were greeted at the door by the lovely hostesses we had a reservation and was seated right away.The food is always fantastic and no matter what I order I am always delighted with my meal! Our server was also great and efficient, happy and polite.The Manager stopped by our table to make sure we were satisfied with everything .We can’t wait to return and wouldn’t hesitate to recommend to anyone looking for somewhere to eat in

A calm, relaxing atmosphere combined with a helpful, but not hovering server made for a lovely lunch. We had the pan-seared walleye and the London broil. Both were cooked to perfection and very tasty. We saved room for dessert-a cinnamon apple cobbler topped with vanilla ice cream and caramel sauce. Sooo good! And because my mom was celebrating her birthday, she got to take home a dessert for later. All-in-all, a perfect afternoon.

I can’t say enough about the impeccable service we received during our special event November 21, 2021. The amazing staff worked tirelessly to meet our every need. Right from the beginning Anastasia made sure we had everything we needed for the setup, and she came back several times to see if there was anything else we needed. Ally and Molly were absolutely exceptional! They exhibited just the right balance of friendliness, and efficiency. The girls worked so well as a team which made everything run very smoothly. They were prompt and pleasant whenever anyone had a request. Peter personally accommodated us in many ways, including the many times he worked on the seating arrangement, provided table cloths and a beautiful personalized menu. I recommend Jamison’s to anyone who is looking for a party venue. The room is so cozy and inviting, and I especially appreciated the soft lighting. My family and I will be returning. The entire staff helped to make our event memorable.

The service was really slow. Food was fine but we had reservations at 7pm and ordered pretty quickly. We did not get our soup until after 8pm. For the price and service, I don't think I would go back.

We visited this location after a few years being away. The place is very clean and staff is extremely friendly. Currently they are short on staff so service was a bit slow but no complaints here and I am rating them 5 stars. They have martinis, wine and a lot of beers on draft. All the food was great and we want to come back soon since there are more menu items we want to try. It was a Tuesday night and the place was busy, it was good to see!