Hyatt Regency Chicago

It's the Hyatt! Who doesn't love that! First we came to Chicago after leaving Detroit on a whim so we had no hotel. The first one I choice off one of those...

I stayed here during my last day/night in Chicago and it was the perfect way to end my amazing trip to the Windy City (which wasn't all that windy when I...

We got an awesome deal to stay here through Priceline. It's in an amazing location downtown and if you get the right room, there are incredible views. We...

Very old/dated/dusty room. Here for a conference. They put a lot into their conference room spaces but my "suite" was not satisfactory. Dust covering the...

bathroom was clogged but addressed right away the view was absolutely incredible staff was friendly and i really appreciate how diverse and welcoming the...

Great hotel! I stayed here for a few nights to attend a conference. I had room with a view of the river and it was spectacular. Beds were comfortable, and...

Great hotel centrally located between Millennium Park the Riverwalk and the Magnificent Mile. Room was spacious. Beds were very very comfortable. Bright white sheets, crisp and clean. Nice hot shower. Great view. Would stay here again for sure.

This hotel is poorly run and not well maintained. We reserved, and paid for in advance, two rooms on the Hyatt website at the beginning of May. At the end of May when we checked in, neither of the room types that we had booked were available because the hotel staff was “unaware that certain floors needed maintenance” when the online reservations were made. Instead we were given two rooms of different types, one of which was a significant downgrade in room type and quality from what had been booked online. These rooms also had maintenance issues. Two of the three corner moldings in my room were gone and just the glue remained (photo). Indeed, halfway through our four night stay, an unexpected plumbing problem elsewhere in the building required me to change rooms so they could shut off the water. At least in the new room, all the corner moldings were still glued on. In the rooms and hallways, scuff marks on the walls were distinctly noticeable (photo). Past the lobby, the hotel had a shabby feel and look to it. It must have been quite nice – once. The attitude of the hotel management to the downgrade in the type of the other room was indifference. The couple in that room were offered no compensation either during their stay or afterward for receiving a lower quality room than we had paid for. I can only recommend that you check out the many other fine hotels in downtown Chicago.

Great hotel centrally located between Millennium Park the Riverwalk and the Magnificent Mile. Room was spacious. Beds were very very comfortable. Bright white sheets, crisp and clean. Nice hot shower. Great view. Would stay here again for sure.

The staff was EXCELLENT! They were always readily available to assist with any and every issue. They were very accommodating to the needs of their guests. The view facing the river is lovely. There's a bar and restaurant on site. And the Riverwalk is a short walk from the hotel, which presents a lovely scenic route.