Dock Street Cafe

Our family went on vacation to Chicago and with my daughter being a baseball player, we had to try Harry Caray's Tavern. When we first arrived, we did not have the best start, but a wonderful host made sure we were comfortable and set up at a table that fit our group of 5. Once we were set up we met the most amazing bartender. We had a very tired child and he made her experience (and ours) amazing! Jon(John) took the time to talk to her and make her laugh. We were there on Tuesday and she still calls him her best friend. Thank you for the best experience!

This place needs 0 stars. We waited almost AN HOUR for food and before walking out. We sat down at 8:40pm and left at 9:30pm. We placed our order soon as we sat down. First time here and this was the worst experience EVER. I will NEVER patronize this place ever again. There's plenty of other restaurants on the navy pier that is way better than this. The waitress was nice but the manager was the worst from the start of when we placed our names on the wait-list til the end. From the start her attitude read she didn't want to serve us but I brushed it off. After 40 minutes of waiting, the manager gave us the worst excuse ever saying our order "got lost due to a lost internet connection". This is funny considering no else everyone in the restaurant order got lost. Even bigger parties than us and tables that came after us got their food, ate, paid and left. Mind you there were only 2 of us and we ordered 2 burgers and fries. How long does it take to cook 2 burgers and fries really. Didn't even make our order priority. Then she had nerve to take off $8 from a $45 dollar bill for the "inconvenience". The apology wasn't even genuine nor did she have any urgency to get our order out still. We would've stayed because things happen but we were treated so poorly. Normally I never make reviews good and especially not bad but today forced me to make a review. Don't waste your time with this place. Hopefully the general manager reads this and upgrades their system to where the system doesn't crash for certain guests. I hate to be this person

Great food and service! Tavern style foods. The ribs were exceptional, but the Mac and cheese was even better. Drinks were served very quickly and were made right. Service was quick and with a smile. Very attentive service. Located steps away from the Centennial Wheel at Chicago's Navy Pier. A lakeview with the Chicago skyline behind makes your dining experience one to remember for sure.

The food was better than I thought it would be given the reviews. The burger was good, not fantastic or holy cow, but it was decent. The salad my wife ordered was really good, and the ribs were plentiful. The Patron tree was neat, but mostly for show. The margarita mix was quite salty and not to my liking. Ryan, our server, was very attentive and great.

Located right on the navy pier which is convenient. It’s pretty spacious and made wait time very minimal on a weekend. Food was decent. Service was blah. Being in a hot tourist spot; service is as expected. Feels like they want you in and out. If you’re visiting Chicago- I’d say don’t stop by here as it seems to just be a tourist trap. Better to go out & experience something more local instead unless you’re in a time crunch & hungry while in navy pier.

Our experience at this place wasn’t very great. It was my Mom’s birthday so we went out for lunch. Service was slow and non-attentive. Waitress was cut halfway through, seemed to be overworked. Our second server was able to pay more attention to us. Received a gross, dirty water glass that was promptly replaced but when we received a pitcher of water, that was extremely gross too. The fried pickles were good but oddly hard. The beyond burger and fries were good. The restaurant was not very busy but food took a while. Our last server was very kind to us and he was greatly appreciated.

Food was good and prices were appropriate. We had a group of 11. Service was a little slow. I think they were trying to bring all food out at once. Some meals were not very warm or overdone and dry. Overall it was a cool place to eat. Lots of baseball memorabilia to see on the walls around the restaurant.

So after having been informed I totally understand that the restaurants rules state that only service animals are allowed indoors, but because I have been to other restaurants in the area that have allowed my dog inside (because he's tiny) I figured I'd ask and was told by the hostess that it was fine there was just a 15-20 minute wait for our party of 5. After confirming, the rest of the party comes in after and we wait for about 10-15 minutes only to suddenly be informed that in fact we cannot be seated since only service animals are allowed, after which the manager comes aggressively tells us to leave (which is fine) but quite frankly one should listen to the complaint about their staff that their staff misinformed us. Instead, like I mentioned we simply get aggressively told off and it was the rudest experience I've ever had for a business based on hospitality. Moral of the story clearly one should be careful to not seem aggressive otherwise all you'll get is an extremely rude attitude and response.

Had Vanity as our server and Oh My God she was AMAZING! We loved her! Would legit drive out there just for her! She made our day, (Men don't use straws for liquor drinks Hahahah). Food was great. Ordered appetizers and drinks. I suggest gutting the peach iced tea, it was delightful.

Honestly a 3.5! We were lucky a party of two and sat at the bar; drinks were good at 4/5 the food 4/5 but service 3/5 but they lacked staff seems. We left full and taste buds satisfied. Bar tender was great but he had to work the line of people ordering drinks in addition to bar/service food. It’s something I’d recommend to try once and if you have a better experience then go again. :)