Home of the "original jumbo slice," this Chicago institution is renowned for its gigantic slices of thin-crust pies. With locations all around Chicagoland, the Taylor Street location in Little Italy is among the fan favorites.
John Paul Y.
Pizza slices that are huge as your big head! Fun to see alone, better to eat
Kevin J.
Overpriced Mediocre at best Pizza!! Based on lack of traffic, I wasn't feeling great about this one. Asked the young lady the type of pizza, her reply "bbq...
Joneice B.
Came to patron a business nearby but they had a 30 minute wait and we were in a hurry. Ventured into Bacci for lunch and was pleasantly surprised by...
Daiman Mason
Came here as part of a birthday trip with my family and it was a pretty great time. The people are cool and the pizza was delicious. Large size with big taste. I could not help but burn my mouth as I enjoyed each bite
Ana Martell
I had one of the worst customer service experiences yesterday at the Taylor Street location. I ordered for pick up on their website and when I got to the restaurant the lady working at the counter told me she didn’t have my order. Apparently, Bacci’s uses a 3rd party service (Slice) for online orders (THEIR website directly takes you there) and there was a glitch in their communication. No worries, i understand that things can happen, but this lady completely dismissed me. She kept repeating “I don’t have your order.” Well ok then, can you refund my money??? She says “No, you went thru a 3rd party. Contact Slice for your money.” Say what now??? I tried to show her the text messages showing my order and she walked away from me. Mind you, the restaurant was empty. Even the cook was like “what’s your order? I’ll make it right now.” And she tells him she doesn’t have my order. I reply to the confirmation text that I’m at the restaurant and having trouble getting my food. A minute later their phone rings and she says “that’s probably them calling now.” Well it was. And she tells them to check the device they are using because it’s not working. This woman never attempted to rectify the situation with me and acted like it was my fault for using a third party service when it was THEIR website that uses the third party service! Finally, my order is ready (about 45 min. since I initially placed the order online). She hands me the bag. No eye contact, no apology, no thank you. I mouth “thank you” to the cook and he smiles back. Unfortunately, I won’t ever order from there again.
